IELTS Examiner / Practice Prompt Bank — GT & Academic / Task 1 Letter
IELTS GT Task 1 Letter: Apology — Work
Original practice prompt written in exam style — not a real exam question, and not a prediction.
You sent an email complaining about a client to a colleague, but accidentally sent it to the client. Write a letter to the client. In your letter: • apologise sincerely for the email • explain briefly that it was sent in error during a stressful week • assure them of the service they will receive from now on
Examiner focus: Damage control: brief, sincere, and focused on the client's future experience, not your embarrassment.
Grade my first essay free
Write your answer to this prompt, then see exactly where it sits — four criterion bands, the #1 issue capping your score, and a model rewrite. Your first grading is free.